PM question

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PM question

Post  Markh5682 on Mon 16 Sep 2013, 4:08 pm

Hi

I have looked into my PM folder and all PMs sent or received since Aug 28 have disappeared, I'm not sure if any new PMs are getting through, anyone got any ideas?


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Re: PM question

Post  35005CP on Mon 16 Sep 2013, 5:30 pm

Hi Mark,
Just an idea, do you go and delete old messages every so often in the Inbox, Outbox and Sent Items? The reason I ask is because there is a limit to what each user can have.
It's as follows;

Inbox - 50
Sent - 25
Outbox - 25
Savebox - 50

I'm not saying this is the reason, but could be? Hope this helps mate? Very Happy 


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Re: PM question

Post  Markh5682 on Mon 16 Sep 2013, 5:41 pm

Thanks Andy.

Yes I do go back and delete the old PMs when it starts getting full, it is 42% full at the mo.


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 4:23 pm

Could someone send me a test PM to see if it is working properly?

Thanks


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Re: PM question

Post  35005CP on Mon 30 Sep 2013, 4:27 pm

PM Sent Mark! Very Happy 


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 4:36 pm

Thanks Andy.

Nothing come through yet (not sure how long they take)


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Re: PM question

Post  35005CP on Mon 30 Sep 2013, 4:39 pm

I'll go and have a look at the settings for you and if need be I will re-synch your account.


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 4:43 pm

OK thanks Andy Very Happy 

I have checked my profile and PMs are enabled.


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Re: PM question

Post  35005CP on Mon 30 Sep 2013, 4:47 pm

I've re-synched your profile. Can you go off the forum and back in and try again? Also as another test, please could you PM me and then we'll see if it is working?
If not I will go away and have a look to see if there are problems elsewhere.... Very Happy 
Cheers


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 4:54 pm

Thanks Andy, done that and sent a PM. OK 


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Re: PM question

Post  35005CP on Mon 30 Sep 2013, 4:58 pm

Thanks Mark. I received your PM ok. Can you let me know if/when you receive it?
Thanks. Very Happy 


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 5:03 pm

Thanks Andy.

No new message received yet.


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 5:13 pm

Thanks Andy.

Both test messages just received and replied to.

Much appreciated, thanks again. OK 


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Re: PM question

Post  35005CP on Mon 30 Sep 2013, 5:17 pm

Happy to help Mark! Very Happy 
I've received both your PM's as well! OK 
All the best!


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Re: PM question

Post  Markh5682 on Mon 30 Sep 2013, 5:29 pm

Cheers OK 

Apologies to anyone who has PM'd me recently and not had a reply Sad 
Hopefully normal service has been resumed.


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